Secret Blueprints LLC

U.S. company • Client services + owned SaaS products

We build SaaS applications and educational programs for e-commerce entrepreneurs.

Secret Blueprints LLC designs, builds, and maintains software products for online merchants—especially Shopify sellers— and creates practical educational programs for e-commerce entrepreneurs (Shopify and Amazon). We deliver production-grade web applications, integrations, analytics, and customer support.

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✅ MVP → Production delivery

✅ Subscription SaaS + digital products

✅ Customer support & documentation

Services

We build and operate software products, and we also provide project-based development services for e-commerce companies. Typical engagements include discovery, design, implementation, deployment, and ongoing maintenance.

SaaS product development

End-to-end delivery from MVP to production, including architecture, implementation, observability, and reliability.

MVP → Prod Roadmap QA Monitoring

Shopify apps & integrations

Apps and integrations for inventory, digital product fulfillment, surveys & quizzes, reporting, and merchant workflows.

Admin APIs Webhooks Checkout/UX Billing

UX & product design

User research, UI design, onboarding flows, and conversion-oriented product experiences for merchants and customers.

Analytics & optimization

Event tracking, funnels, dashboards, experimentation, and performance improvements to increase retention and revenue.

Operations & support

Documentation, customer support processes, incident response, and ongoing maintenance for live products.

What we build

Examples of the types of products and programs we create. (Specific product names and client lists may vary by engagement and NDA.)

Merchant SaaS applications

Inventory management helpers & workflow tools
Digital product delivery and fulfillment tooling
Survey and quiz products for customer insights
Reporting dashboards and automation

Educational programs

Courses for Shopify merchants
Programs for Amazon sellers transitioning to Shopify
Workshops, templates, and implementation guides
Community and ongoing support resources

Delivery approach

We typically follow a staged process: discovery → UX/design → implementation → testing/QA → deployment → monitoring → ongoing improvements. We prioritize clear documentation, security best practices, and reliable customer support.

Security-minded Privacy-first Documentation Support SLAs (where applicable)

Policies

These standard policies outline how we operate. For specific products, more detailed product-specific terms may apply.

We collect only the information necessary to provide our services (e.g., account details, billing details, usage/diagnostic data). We do not sell personal data. Where applicable, we use trusted subprocessors for hosting, analytics, email delivery, and payments.

Data minimization and access controls
Encryption in transit (HTTPS) for web traffic
Retention aligned with business and legal requirements
Users may contact us to request support or account-related data actions

Our services are provided on a subscription and/or project basis, depending on the offering. Customers agree to use the services lawfully and comply with platform requirements (e.g., Shopify policies where relevant).

Clear billing terms and cancellations for subscriptions
Account security responsibilities for customers
Reasonable limitations of liability
Service updates and improvements over time

Refund & cancellation policy (summary) ⌄

Subscription services can generally be canceled at any time to stop future renewals. Refund eligibility depends on the specific product and circumstances (for example, pro-rated refunds may not be offered on monthly subscriptions unless required by law). For educational products, refund terms are stated at checkout.

Cancel to prevent future billing
Refund rules disclosed at time of purchase
Support available for billing questions

Support & complaint handling (summary) ⌄

Customers can reach support by email. We route requests to the correct team and respond as quickly as possible, typically within standard business hours. If an issue is urgent, we will prioritize it.

Primary support: email
Bug reports and incident triage
Product documentation and guidance

Support

For product questions, billing, or general inquiries, contact us using the details below.

How to reach us

Email is the fastest way to reach support. Please include your company name, a short description of the issue, and any relevant screenshots.

Support email: support@secretblueprints.com Response: business hours

Mailing address

30 N Gould St, STE R
Sheridan, WY 82801, USA

Frequently asked

What kinds of customers do you serve? ⌄

We primarily serve e-commerce entrepreneurs and online businesses—especially Shopify merchants and Amazon sellers— through SaaS products, integrations, and educational programs.

Do you process payments? ⌄

For applicable products, payments are processed through reputable payment providers. We use standard best practices for secure checkout and handle billing questions through support.

How do you handle data and security? ⌄

We follow security-minded engineering practices, limit access to systems, and use established providers for hosting and payments. We aim to collect only what’s necessary to deliver the service and provide support.

Company

A clear summary of who we are and what we offer, suitable for compliance review by financial institutions and payment processors.

Business overview

Secret Blueprints LLC builds software products (SaaS) and educational programs for e-commerce entrepreneurs. Our software includes merchant tools and integrations, and our education offerings include courses and resources for online sellers.

Typical revenue models

Subscription fees for SaaS applications
One-time purchases for digital products and educational programs
Project-based development services (where applicable)

Contact

Email: support@secretblueprints.com
Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA